Privacy Policy

Home Privacy Policy
General information

The following text details how Qilium uses and collects your personal data. It informs you about the measures taken to ensure their protection while using this Website. It complies with the provisions of the Regulation of the European Parliament and of the Council relating to the protection of individuals with regard to the processing of personal data and to the free movement of such data. (Repeal of Directive 95/46/CE – Reference 2016/679 – General Data Protection Regulation).  

Qilium protects its web users’ privacy and complies with all relevant regulations. As the entity responsible for processing, Qilium has thereby notified the collection and processing of your personal data to the Belgian Data Protection Authority (hereafter known as BDPA).


Qilium may collect your personal data through:

the « Contact » form,

a subscription to its electronic Newsletter,

the creation of your account on its website,

your use of our telephone service linking you directly to Qilium Sales and Marketing Department. 


« Personal data » refers to any information about you as an individual that you choose to provide when completing a form on the website of Qilium, or that Qilium collects during your visit to its website, and which, irrespective of its nature, can be used to identify you, directly or indirectly. Personal data covers personal identifiers (such as your name and personal details) and electronic data identification available on or from your computer (such as “cookies”, “IP addresses” or your browser preferences). Your electronic data identification allows to identify your connection terminal or your page views while on the website of Qilium. This data is generally insufficient to identify you by name.

Identity of the data controller and Purpose of the processing operation

The personal data collected on this website can be used by Jean-Philippe GOSSIEAUX (hereafter known as Data controller), Qilium Company whose company number is BE 0817 515 010 with its head office in 2, Rue des Foudriers, 7822 Ghislenghien, Belgium. Data controller shall process data in order to:

  • manage the relationship with its customers and prospects using the “Contact” form
  • propose them services such as:
    • a subscription to its Newsletter
    • the creation of “Your Account”, a personal area which stores personal data that can be edited by the user 

Some collected personal data will enable us to send you informative newsletters and commercial offers by mail. We will ensure to obtain your prior consent about the data collection form on our website. To that end, you may tick the “Yes” box to the question “I wish to receive information from Qilium about news, novelties, events and receive customized offers at the email address I have indicated.”

Essential information for Qilium to perform the missions described above is marked with an asterisk on the different website pages. Other information is optional and allows us to know you better and to improve our communication and services towards you. Information collected by Qilium includes your name, first name, postal address, email address and phone number.

Users’ rights to control their data (right to access, rectify and oppose)

Users who provided their personal data through the website of Qilium have the right to access and rectify any incorrect personal data by sending a letter containing a copy of an identity document with signature to our Sales and Marketing Department:

– by postal mail to Qilium S.A., Rue des Foudriers 2, 7822 Ghislenghien, Belgium

– by email to


Users also have a right to oppose the processing of their personal data for legitimate reasons, as well as a right to oppose the use of their data for commercial prospection by contacting the department indicated below. The website of Qilium proposes to web users to subscribe to a newsletter called “Newsletter” which contains information about Qilium‘s products, or about news, events, etc.


Qilium proposes to web users who do not wish to receive the Newsletter anymore to unsubscribe:

– either by clicking the unsubscribe link at the bottom of each Newsletter.

– or by completing a « Contact » form specifying your request, as well as indicating in your message the email address to be unsubscribed.


To enable us to fulfil your request, you will have to send us the necessary elements for your identification: name, first name, email and possibly your postal address.


Sharing and disclosure of personal data

Qilium and its providers are the only recipients of the collected data. Within the Qilium Company, your personal data can be communicated to the departments in charge of managing Qilium’s customer relationships. The external providers to whom your personal data might be disclosed are our hosting providers.

Qilium only discloses your personal data to third parties when:

– you have given us your prior consent to share this information;

– Qilium has to share this information with its providers, such as its technical providers, in order to perform the service you requested (e.g. sending a Newsletter);

– Qilium receives a request from a judicial authority or from any administrative authority authorised by law requesting the production of this information in accordance with the applicable legislative provisions.


When you wish to inform people you know about products or services provided by Qilium, you expressly acknowledge you received the prior consent of the email recipient.

Data retention

Qilium could keep your personal data for a period of time not exceeding five years from the date of the last contract.


Security measures

Qilium does its best to protect your personal data against damage, misappropriation, intrusion, disclosure, alteration or destruction.

Qilium implements a state-of-the-art protection of its IT systems (software and hardware). Procedures for safeguarding physical and electronic data collected on the site are being implemented in accordance with current European laws relating to the protection of personal data.

Qilium’s employees who, because of their function, would have access to your personal data are committed to maintaining full confidentiality in this matter.

However, Qilium does not control the risks related to the functioning of the Internet and draws the user’s attention to the existence of possible risks linked to punctual data losses or damage to the confidentiality of data transiting through this network. The information available on the website may be interrupted in case of acts of God or due to factors that are beyond Qilium’s control or due to matters outside Qilium’s responsibility.


Information about cookies and browser preferences

Let us first specify the nature of a cookie, also known as “connection witness” or “web beacon”. It is a file which is stored on your hard disk by a Web server for a defined temporary period of time in order to facilitate your navigation and to improve Qilium’s website quality. Distinction should be made between “navigation cookies” and “cookies used for statistical analysis purposes”.

Navigation cookies enable Qilium to memorise information such as your email address, your “Account” identifiers and the search terms you typed in the search engine. They are intended to facilitate your navigation on the website. Their lifetime is limited to the duration of your Internet session, which means 20 minutes following your last action on one of the website pages.

Qilium also relies on some of your browser preferences such as the language or the JavaScript activation in order to facilitate your navigation. For example, your browser language detection allows Qilium to propose the most appropriate website version to you.

Cookies used for statistical analysis purposes enable Qilium to store information linked to your navigation such as the pages you viewed, the date and time of consultation, the location you logged in from, etc. These cookies do not enable us to identify you personally; the data they collect is then aggregated and assigned to one single impersonal visitor. This data enables Qilium to analyse the relevance of the website contents in order to improve them. They have a lifetime of up to 2 years in order to enable comparative analyses in time. To that end, Qilium uses a tool named Google Analytics. 

You can reject cookies by modifying your web browser parameters. However, this operation will delete all the cookies used by the browser including those used by other websites, which can lead to the alteration or loss of settings or information. Deleting cookies can modify, even make your navigation on the website of Qilium more difficult.


We inform you that you can block cookies by configuring your browser as follows:

For Google Chrome 5 and more recent versions:

1. Click on Settings
2. Click on Advanced
3. In the « Privacy & Security » section, click on Content Parameters
4. Click on Cookies
5. Deactivate Cookies

For Microsoft Internet Explorer 11.0 and more recent versions: 

1. Choose the « Tools » menu, then “Internet Options”. 
2. Click on the “Confidentiality” tab 
3. Select the desired level using the cursor. 

For Firefox: 
1. Choose the “Tools”>”Options” menu 
2. Click on the « Privacy » option 


For Safari 3.x for Mac OS X 

1. Choose the « Edition » menu 
2. Click on the « Preferences » option 
3. Click on the « Security » option
4. Click on « Display cookies »